FAQs

TunePunch™ FAQs

1. How does TunePunch™ work?
Connect your phone to your TunePunch™ boxing machine via Bluetooth and punch along to your favorite tunes for an exhilarating, rhythm-driven workout. 🎶🥊

2. Can I play any song on my TunePunch™ Boxing Machine?
Absolutely! Our smart system automatically detects music from your connected device and generates the beat, making every workout uniquely fun. 🎵✅

3. How much weight can TunePunch™ Boxing Machines support?
Our machines are built with premium materials and can support up to 450 pounds, ensuring durability and safety during your workouts. 🏋️‍♂️💪

4. Can I punch without wearing gloves?
For your safety, we strongly recommend using boxing gloves with your TunePunch™. Our product sets include premium gloves designed to protect your hands. 🥊🧤

5. What are your shipping and delivery details?
📦 Free, Tracked Delivery: We offer free worldwide tracked shipping – to the US, Europe, Asia, Australia, and beyond.
🚚 Shipping Time: Orders are dispatched within 24–48 hours.
📆 Delivery Time: Expect delivery in 6–10 business days.
Note: While 95% of orders arrive within 10 days, heavy promotions, severe weather, or stock shortages may extend delivery to 15 days.

6. Do you offer free shipping?
Yes! 🌍 Enjoy FREE delivery on all orders.

  • US & Europe: Delivery within 6–10 business days.
  • International: Please allow extra time.
    If your order is missing, our customer service is here to help – just wait 10–15 days before contacting us.

7. How can I track my order?
Once your order ships, you’ll receive an email with a tracking link so you can follow its journey anytime. 🔍📬

8. Do I have to pay customs fees?
For US orders, there are typically no customs fees. If you reside outside the US, please check with your local customs office regarding any import taxes or fees. 💰🚫

9. How can I contact you?
For any inquiries, you can reach us via live chat or email us through our online contact form. We strive to respond within a few minutes or hours. (Please send only one message at a time and include your order details for faster service.) 📧💬